Customer Service Hours

Monday through Friday 8:00AM - 7:00PM CST
(Excluding Major Holidays)


Customer Service Phone Number: 763.657.8661 or 1.800.328.4628.

Customer Service E-mail:
AMIC-csa@msagroup.com

Customer Service Fax: 763.657.8653

 

 

FAQs

 

How do I obtain a policy with Austin Mutual?
Please contact one of our many local agents in your area. Click here to find a local agent!


How do I make a change to my Austin Mutual Insurance policy?
Contact your local agent.  If you are unable to reach your agent, you may email
AMIC-csa@msagroup.com and we will advise your agent of your request.

How do I start, make changes to, or stop my EFT (Automatic Withdrawal Program?)
Contact your agent to sign all required forms and allow 30 days prior to the withdrawal date to make changes or stop an EFT Payment.

How do I cancel my Austin Mutual policy?
Contact your local agent. If you are unable to reach your agent, you may email
AMIC-csa@msagroup.com and we will advise your agent of your request.

What credit cards do we accept?
Visa, MasterCard, and Discover